Tuesday, March 6, 2012

The Elevator Speech in 4 Easy Steps




An 'Elevator Speech' is a quick, 30 second synopsis of your skills and qualifications. This is best provided in relation to the needs of the employer, if that is known. They are useful at events such as career fairs, or for situations where you get just a few seconds with Manager.

Since the purpose is to elicit further interest, and answer the question “What can you do for me?”, elevator speeches should not be canned and well rehearsed. Instead, they should be flexible, and have a more natural 'let's chat a moment' tone.

To generate an effective elevator speech, you have to know something about the listener, and you must absolutely and honestly understand your strengths in relation to a variety of employer needs.

In a career fair setting, it is easy to get this information. They put up displays and banners. They hand out flyers and trinkets with their slogan. They might have a flat panel display of their company mission. If nothing else, you can simply ask them what they are looking for. Even the Central Intelligence Agency Recruiters will tell you. A smile, a compliment, and a specific question all go a long way. “(Smile with appropriate eye contact) Hello. Initech here seems like a great company. What is your need?” They will proceed to tell tell you, and you listen carefully, comparing their needs with your strengths.

Perhaps they say “Initech is a growing, dynamic company which has assumed a market position because we partner with our customers to help them find the most affordable and efficient solutions to their needs. We are recruiting 15 people for our local expansion, and we need people in Project Management, SQL Programming, Accounting, and Customer Service”. At a career fair, you can take bullet point notes-for gosh sake, you have a portfolio that you are carrying your resume in. They will be complimented that you care about what they are saying.

Your response will be greatly enhanced because you have a little list in your notes of 7 or 10 of your best selling points, and you can pick out three that relates to what they just told you. Let's pretend that you are a Customer Service type, and your strengths are: ability to upsell; conflict/complaint resolution; keyboarding speed, a good speaking voice; active listening; and a few others. Try this elevator speech response:

“That's great. That sounds like the kind of place I can use my customer service experience at. I like that you partner with your customers because I have been successful in listening to clients, and increasing their orders by offering additional products and services. Initech also seems to be a place that values efficiency, and I am very quick and accurate on the keyboard. I also take pride in my ability to positively handle customer complaints, and find the best resolution possible to their problems. What is the next step in the hiring process?”

You are just having a conversation, and it is guided by the framework of your notes. You have in front of your the three things they said they needed, and you fill in your response with three things you have that match. You also started and ended the conversation with a question about them.

The above are the underlying concepts. Here is the step by step:
  1. Smile with appropriate eye contact.
  2. Ask for specifics about THEM
  3. Reply conversationally with your selling points in relation to #2
  4. Ask for the job, or at least for more information.


Good Luck and Best Wishes,
Chris

Links to my work, “Beyond a Career Crisis”:

Kindle Edition

Paperback Edition

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