Busy Jobs

Busy Jobs

As a consumer, it occurs to me that there are some careers where one definitely wants to be left waiting, and others where this is unacceptable. For example, when it comes to Surgeons, I absolutely do NOT want to go to their office, ER, or Surgical Center and find them anxiously waiting on me. Setting down their FaceBook or Candy Crush, they proclaim “I am SO glad you made it today, I WAS SO BORED today.”. I would find this “concerning”, if not downright “distressing”.

Likewise, when I am filing my taxes with the IRS, I prefer the services of an accountant who has a messy desk. Though I do demand a certain level of order, organization, politeness, and customer service, I would rather not have an Attorney (Thank you again, Angela) who is sitting next to the phone awaiting my call.

Sometimes, when folks are busy, it is because they are good at what they do. I want THOSE competent performers in my life.

Now, there are OTHER jobs where waiting for service is a problem. Paramedics, Law Enforcement, and Firefighters leap to mind. Similarly, I would not want to sit next to a busy Interstate for hours waiting for a Tow Truck driver.

A Server in a busy restaurant poses a challenging problem on this topic. On one hand, the restaurant is good (or trendy, at least), and busy. That indicates that you are in a good place to eat. The slow service might be attributable to the fact that your Server is out back, smoking (possibly tobacco), while your order sits and fades away under a red heat lamp, with Mel ringing a bell and screaming “ALICE! Pickup!”.

But then again, maybe the slow service is the fault of an excellent and overworked kitchen. Who knows? Why exactly do we pay Servers below minimum wage, and hold them responsible for things they may or may no control? 

I would absolutely wait for my food, happily and patiently if Gordon Ramsey were the chef. Wait 4 hours for a cable guy to drill a hole and install 2.5 feet of wire in my wall? Not as much patience.

I think that tells us that the skill and talent matter. If you are in a job where you are feeling overwhelmed and flooded, then maybe it says that you are talented and good at what you do. Looked at a certain way, this is a GOOD problem.

How to deal with the issue is for another article, which is forthcoming.

Good luck and best wishes,

Chris

GET ME A JOB!

GET ME A JOB!

There are many job seekers who have professional supports and assistance in their job search. Some have Recruiters (Headhunters), some are enrolled at their local workforce development or Veteran Services agency, and others have disability-specialized supports. There are others, such as College Placement Offices, or Worker's Compensation, and the same concepts to follow apply as well. This article is not about the quality of the services, it is about the job seeker understanding the basics of the environment in which they swim.

Regardless of the source of support, it is important to understand the rules and umbrellas under which your 'Headhunter” is operating. Starting with the Recruiter, there are two types-Contingency and Retained. Contingency Recruiters typically are only paid when they make a placement, and that fee can be up to 25% of the annual salary and bonus (excluding benefits). They get paid when buttocks begin to warm a once-vacant desk chair. In all fairness, it is not quite that mercenary, because they want to establish relationships with the employer (so that they can get another paycheck next time), but at the end of the day, they get paid when you get hired.

You are a product which is for sale. Retained Recruiters offer their services to the company, for a flat fee, present them with a “slate” of 4-7 screened candidates. You are still a product for sale.

Being a product for sale is OK, as long as you realize that the real customer is the employer, and not you.

Moving along to Workforce Development (WIOA), Veteran's Services, and disability services, as in anything, your mileage may vary. In my opinion, the key thing to recognize here is that you are a number. Politicians and bureaucrats will take any opportunity to take credit. I recently had the opportunity to attend a state-wide meeting where the public agency took great pride and credit in their increased outcomes. They went on at great lengths about their initiatives, new policies, procedures and so forth. At no point did they mention that during the reporting period, the unemployment rate dropped by 50%. However, there were high-fives, hugs and sincere back pats because things improved by 25%. In this environment, you, and many others like you, are products for sale. Here, the real customers are the politicians, bureaucrats, and taxpayers.

All that said, here is the real point of the article. You are a product, and that is OK. Just understand that reality, and don't turn over responsibility for your job, your career, and your life to a Recruiter, a Bureaucrat or a Politician.

Certainly, access those services. They can be one tool of many in your toolbox. Don't relinquish responsibility for our job search to another party. Be in charge, accept responsibility, and use the supports and services available. Just remember, they answer to customers too, and that is likely not you.

Good luck,

Chris

What's the Difference?

What's the Difference?

An updated, bullet-pointed, article to a previous post.

As a Career Counselor and Certified Disability Management Specialist, I am fortunate to have the opportunity to work with many different people. The people I serve are of all ages, from teens to retirees. They are of varying educational and skill levels. Sometimes they have no real accomplishments on the job, and other times, they are highly regarded professionals. I have been fortunate to have helped people with every job title from A (Architect) to Z (Zoo keeper).

It is fascinating that the teen worker seeking their first fast food job at McDonald's experiences the same process as the CEO of that same billion dollar company. That process is:

• Know yourself, skills talents, market value, wants, needs, and desires.
• Decide and commit.
  • Gather resources and tools.
    • Networking contacts.
• Identify potential employers.
• Research and apply.
  • Develop a “Core Message”
    • http://thejobsguy.blogspot.com/2013/06/core-messages.html
    • http://thejobsguy.blogspot.com/2013/06/core-messages-part-2.html
    • http://thejobsguy.blogspot.com/2012/02/cover-letterscover-emails.html
    • http://thejobsguy.blogspot.com/2012/02/simple-resume.html
• Follow Up.
• Negotiate.
  • http://thejobsguy.blogspot.com/2013/06/negotiate-offers-carefully.html
• Begin again.

The point is, no matter if you are a beginner, or a CEO, there is a processto the job search. Take consistent, achievable steps, and work toward your goal.

Good luck,

Chris

Time For A Change

Hello-

After a nearly two year hiatus, the writing bug has returned, and I am updating again. My current interest and focus is along the career counseling line, and I have chosen an easy topic to know come of the rust from my keyboard.

Time For A Change.

My grandfather worked for the Armco Steel Company for 44 years. My father was with Montgomery Ward for more than 35 years. Those days are gone, and job changes are a simple fact of our economy. Grandpa and Dad both built solid Blue Collar to Management careers. They moved up the ladder a rung at a time. Now, in many cases, you have to change ladders to get to the next rung. The question is “How do I know when it is time to change?”

First, you have lost your passion. Your productivity has faded over time, and things that once seemed to matter, well...not so much anymore. Sunday nights (or whenever you return after a day or two off) are terrible these days. Anticipation has turned to dread.

Another sign that it is time to leave is if the organization is in trouble. This trouble may be expressed through re-organizations, sudden management shifts, or the departure of co-workers. In the Armco and Montgomery Ward era, companies sometimes were much more loyal to their workers, and this was a two way street. In today's reality, for right or wrong, companies are willing to take whatever actions they feel are needed. This includes right-sizing, terminations, and other actions which employees might see ass adverse.

Life is change. This applies to companies as well. Has the organization taken a different ethical direction which does not fit your personal or professional beliefs? Has the workplace culture changed? Do you get far less feedback from your supervisor? Do you have a new supervisor? This last point is an important one, as very often, people work for managers less than the company.

Have your job duties and responsibilities changed? Have you become under-utilized and bored? Perhaps things have gone the other direction, and you are stressed. If you feel like you are doing the work of two people, or that your duties are irrelevant, it is time to change things.

The theme of this article is that change is important in the decision to stay with a company, or to leave. It has to be a manageable level of change, and shoud offer opportunity for personal and professional growth. Workers should have reasonable opportunity, without being forced to drink a firehose of constant change.

Regardless, if a job change is due, then, remember to not burn bridges, and if possible, to line up your next job beforeyou go.

Good luck and best wishes,

Chris