Tuesday, June 4, 2013

Core Messages, Part 1

Core Messages


A 'Core Message' relates to the branding or image of a product. An iconic example of this may be found in the Ferrari. What are the images and mental associations when you hear 'Ferrari'? Red, fast, Sportscar, racing, horsepower and so on. If you go to the Ferrari homepage, I guarantee that they don't focus on fuel economy, luggage capacity or the number of cup holders. Those discussions are left to the webpages of minivans.

This relates to a job search because you are selling a product. Over the past 80 or so years, Ferrari has learned well how to build a brand image and sell expensive automobiles (Spoiler alert, it isn't the cup holders). Job Seekers need to know how sell themselves as well as Ferrari sells sports cars.

First of all, you must know your strengths. For a young worker seeking a first or second job, perhaps at a McDonald's, I often ask them to list three strengths, and be specific. More mature, experienced, or qualified workers will do the same exercise, adding up to 10 strengths, with a great deal more specificity.

Returning to the Young Adult Job Seeker, the first list of personal strengths generally comes back with something like “I am dependable, hardworking, and reliable”. Fair enough, but those are all worn-out meaningless buzzwords. Let's break that down.

When asked, dependable sometimes turns out to mean “I haven't had an unexcused absence from school in two years”. That becomes “Perfect Attendance” in a Core Message. Likewise, hardworking was recently defined by a young job seeker to mean “I stay with a task until it is completed because I take pride in accomplishing things.” Now we're getting somewhere. Reliable becomes “I understand the importance of doing my best work, in being accurate and trustworthy with assignments given to me”.

When you have developed a specific list of your strengths, it is time to pick and choose which ones you are going to present to your 'customer' the prospective employer. How many cup holders ARE in a Ferrari? It doesn't matter because nobody buys them for that. A 2013 458 Spider Model has 561.9 horsepower, though.

Now, it is easy to know what Ferrari buyers want in a car. How do you know what an employer wants in a candidate? Use the I.R.A. Tool. This stands for Imagine, Research and Ask. Simply imagine yourself as the Hiring Manager. List the qualities which you think they are seeking. Grow that list with research. Visit their careers page. Read their job postings. Companies tell you what they are looking for. Finally, ask. If you have a networking contact at the company, ask them. I once had a client do very well by asking a Manager, “What kind of person are you looking for?”.

Now you have two lists, your specific strengths, and the needs of the company. Please take one more step before developing your Core Message. Consider the competition. Generally, in the labor market of today, it not simply enough to fill the needs of the employer. You also have to out compete many other candidates.

To return to the young McDonald's applicant, they will successfully out compete other teens when they talk about finishing the job, taking pride, and having perfect attendance. Parents of teens are nodding their heads as they read this. The 'Research' portion of IRA above might show that teen McDonald's workers have problems with being on time, with sneaking to text their latest love interest, and with social skills. Now you have a third list that will help you prioritize your personal selling points (strengths) in comparison to the needs of the employer.

That's the Core Message. Your strengths, skills, and abilities relevant to the needs of the employer. The way these are presented can be influenced by the competition from the labor market.

How to use this powerful Core Message will be addressed in part 2.

Good luck and best wishes,

Chris

Links to my work, “Beyond a Career Crisis”:
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